Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I recently needed to have a car key cut for my car, and I decided to try out lost Key Cutting Service based on their reputation for fast and reliable service. I’m pleased to say they exceeded my expectations in every way. I was impressed by Taufik professionalism and attention to detail. He was friendly and knowledgeable, and he wasted no time in getting started on my request. Despite the busy schedule, he managed to complete the key cutting process in than 10 minutes without sacrificing accuracy. Not only was the service fast, but the quality of the key was also exceptional. He used high-quality materials and state-of-the-art equipment to ensure a precise cut that worked seamlessly with my car’s lock. Plus, the pricing was reasonable, offering excellent value for the service provided. Overall, I highly recommend lost keynz Key Cutting Service for anyone in need of fast and reliable key cutting. Their efficient service, combined with their commitment to quality, makes them a top choice in the area. ~ takaofi l
My car key stopped working entirely after getting water damaged. I called several locksmiths to find a reasonable price, and Taufik stood out as the most responsive and professional. He arrived punctually the next day, handled the issue with integrity, and didn’t overcharge me. His professionalism and trustworthiness were outstanding. I highly recommend Lost Key NZ if you need a reliable, fast, and efficient service for car key replacement or any similar issue. Look no further! 1000 stars 🙌💯 ~ Reyeza M
"I can't thank Taufik enough for their incredible help today! I accidentally locked my keys in my car, and they came to the rescue quickly and professionally. Not only did they get the door open in no time, but their friendly attitude turned a stressful situation into a much better experience. Honestly, they saved my day (and my sanity!). Highly recommend their service for anyone in a bind — true lifesavers! ~ vishal j
Thank you for coming last minute to help us get into our home, you were courteous and very friendly over the phone and in person very professional . You went over and above to come all the way out to Pokeno at 3am in the morning. Pricing for job was fair for what he did to travel at that time of the morning and unlock our door. So thank you Lost Key would highly recommend your service to family and friends. ~ naitanoa n
Excellent service. Highly recommend keep smiling, Taufik made 2 keys for our car. Best in excellent.?? This key man Taufik wrote his own review,as I didnt have app so he did it.service wasn't great as didn't get auto key to open/ shut door had to do manually.and owes me 10.00 he didn't have change. Key man wrote his own Review?? I DIDNT..and still only have 1 key? ~ Evie R
Lost key has demonstrated exceptional proficiency in their field, thanks to their extensive experience. Taufik consistently delivers high-quality work in a timely manner, showcasing a professional demeanor and a strong customer service orientation. I highly recommend lost key , as their outstanding performance has yielded impeccable results , always delivered promptly 😊 ~ suzan b
Lost my car keys and called Taufik – he was at my house within an hour! In under 30 minutes he had made a brand-new key, and he even jump-started the car to get it running again. Super professional, clearly knew what he was doing, and such a kind guy. Really appreciate the help, brother – Vinaka vakalevu. Highly recommend! ~ Raecil P
Highly skilled, efficient, awesome work done to help replace my key, genuine service, great conversation, very reassuring ; really interesting watching the work process, unbelievably complex but Taufik made it look easy and did not take him long at all to finish the job ! I Highly Recommend, insanely skilled individual, Thank you so much Taufik ! ~ Autahi
My key of motorbike was jammed and I was in desperate. Nobody wants to work at Saturday mid night but he came and helped me out!! It was lot of work to take many parts off and it wasn't supposed to be his job but he has done perfectly. So nice person, the best of the best professional. Thank you so much Taufik. ~ Tat-ki O
Taufik was absolutely incredible. Got locked out of our apartment. This man came as soon as we called at 12:30am, stayed for over an hour to fix it and didn’t give up. Found out our whole lock was faulty so he got us in and replaced it for us. Absolutely blown away by his service. We owe him a few drinks! ~ Cheyenne C
Taufik & his colleague are our heroes. Our 18 month year old was locked in her room after a malfunctioning door handle broke and we couldn’t enter. Taufik arrived swiftly (at 11pm at night!) and opened the door immediately. We couldn’t be more grateful. Extraordinary kindness, service and expertise. ~ Zoë P
The guy was so good and really helpful this morning. loved how he handled the job and was there at my location faster than I thought. Would recommend him to anyone. I wish I got his name but he was so good and professional about how everything went. Thank you my brother for unlocking my apartment. Appreciate you so much bro. ~ Andrew K
Highly rate this service as I grabbed the wrong keys when leaving the house. Call went through immediately and Taurik was here in 25 mins. Door was unlocked in no time. Great service, friendly, professional and tidy. Don't intend to be locked out again but won't hesitate to call Lost key if so. Big Thank you!!! ~ Nerissa T
Thank you so so much for your help. Very kind & straight forward with what needed to be done for my car. Tried as much as he could to keep pirce affordable for a car the needed a key remote. If every in need of a service again i will be sure to makd contact with this company again. 5 stars treatmeant for sure! Thank you!!!! ~ Terina T
Taufik help our family on Saturday evening he respond to our call after hours. My brothers wallet got stolen at the swimming pool they also took the car key and his money. The police didn’t help but Taufik helped us. So grateful for his help and what a great service. Highly recommend ~ C_2ah T
Lost my car keys at the mall and just before closing time too. Taufik came to my rescue and got a new key done. Fast, efficient and reliable👍🏼 Appreciate it especially considering the busy holiday period. Highly recommend, thank you again for your service. ~ Maryanne F
USE THESE GUYS 110% TRUST. Taufik was amazing. Services was answered right away and his 24/7 service is guaranteed. I had called other services before reaching him and they didn’t answer! He showed up and sorted me out no hassles even hooked me up with a new fob battery. THANKS AGAIN MATE ~ Chloe P
Locked my keys inside the car and Lost key nz was at my house within 10 mins of me calling them. Quick and easy transaction, eftpos & payWave available. Owner was very nice, whole ordeal over and done in under 5 mins. Also, way cheaper than Armstrong! 10/10 recommend. ~ Kiara-Lee F
The best ever. I’ve locked myself outside at 6am. Made 100 calls to the other business that was showing 24/7,but they all told me that they could not come as it was outside business hours. It was my last try to call them. It only took him 40 minutes to get to West Auckland from South Auckland. ~ Apryl B
At the airport in Sydney and we found that we had lost our car keys. We could not ring the 0800 number from Australia so rang daughter in Auckland to get mobile number. Your company responded promptly for us, we had replacement keys awaiting on our arrival, we were very appreciative. ~ Lorraine C
AAAAA++++ SERVICE! Really lovely man with a sick as van who made replacing my grandpas car key an absolute breeze. I called, got a quote, he texted me, I replied with address, he was on site within an hour and my grandpa was happily driving off half an hour later 😁 thank you so much!!!! ~ Cedes
Best service provider in Auckland. Taufik has the best skills. He just took 15 seconds to open the lock. Whenever you guys stuck just give them a call and it's few seconds job. Thank you so much taufik for saving our time. ~ sumit s
Taufik was so incredibly helpful! Locked myself out of the house called the team and he was here within an hour to help :) very efficient communication about when he would be here and I really appreciated the help! Thanks so much Taufik ~ Brianna K
In weekend i was planning to go for dinner and i was outside with my family and realised i left my keys inside so i contact taufik he came within 15 minutes to open the door. Really appreciated work . ~ Disha P
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